How to add a test user for messages

How to add a test user for messages

Learn how to add a test user for messages through our Admin Portal with this article.

1. Accessing the Admin Portal.
   1. Navigate to https://admin.nuclavis.com/login
   2. Sign in using your email address and Password.
   3. Click login
   4. Enter your Authentication Code

This code goes to your email (check spam or junk)

2. Accessing Test Users
   1. Click on Messaging
   2. Click on Test Users

3. Locating the User

In this section, you will locate the user who will test messages. Note: The user must be registered for an event, and the event must be in our system.

1. 1. Event Program: Select the program the user is registered for.

1. 2. Click Manage Test Users.
   3. This will open a new page with the following information:
      1.  Constituent ID: The user’s unique identifier from their platform.
      2. First Name: The user’s first name.
      3. Last Name: The user’s last name.
      4. Mobile Phone: The user’s number that the messages will go to.
      5. Mobile Opt-in: Will determine if the user is opted in to receive messages.
      6. Test User: Will say yes if the user is set as a Test User
   4. Enter either the Constituent ID, First name, Last name, or Mobile Phone number in the search box to quickly find the user.
   5. Click Search

1. 6. Click the pencil icon to edit the user to be a test user.
   7. Change it from No to Yes.

1. 8. The user is now a test user.