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Welcome to the Nuclavis Client Request Center. You can submit your request for app features, notifications, sponsor logos and disruption screens via this portal. 

How to set up a one-time message

 

How to set up a one-time message

Learn how to set up a one-time message to share information with your participants.

 

  1. Accessing the Admin Portal.
    1. Navigate to https://admin.nuclavis.com/login
    2. Sign in using your email address and Password.
    3. Click login
    4. Enter your Authentication Code

This code goes to your email (check spam or junk)

  1. Accessing One-Time
    1. Click on Messaging
    2. Click on Text Messages
    3. Click on Add Text Message

 

  1. Setting up Message audience

In this section, you will determine who will be receiving the message.

 

    1. Internal Name: Decide on an internal name; only you and our team will be able to see this title.
    2. Event Program:  Select the event program if you have multiple event programs using messages.
    3. Event Season: It can be a past season if the message is for recruitment, or the current season if the message is an active event.
    4. Message Type: Can be Coaching or Recruitment
      1. Coaching: This will go to any participants currently registered to an event
      2. Recruitment: This goes to anyone not registered for an event.

 

    1. Event: Select the event you want the message to go to. Note: You can select more than one event.
    2. Segment: You can select between all participants or team captains.
      1. All participants: All participants registered to the event.
      2. Team Captains: Any participant registered as a team captain.

 

 

 

    1. Click next to move on to the next section.  

 

  1. Entering Content

In this section, write your message. You can include emojis, images, and links. These are texts; keep them short, sweet, and to the point.

 

    1. Body Message: Enter your context. You can also include multiple variables.
      1. Event Name:
      2. First Name:

    1. Upload a file: This is not required but helps drive the message.
      1. Click on the radio button to include a File
      2. Click on Upload to open your files
      3. Select the file you would like to upload

 

    1. Click Next to move on to the preview section.

 

  1. Preview Content

In this section, you can see how your message will be sent. If you would like to send a test message to your device, you would do it in this section.

     

    1. Click on send test.
    2. Check the box for your test user.
    3. Click on Send Message.
    4. Click Next to move on to Schedule

  1. Schedule Message

In this section, you will determine when you would like the message to be sent. You will have three different options.

 

    1. Schedule Message: This will save your message in draft mode.
    2. Schedule: This will let you schedule your message to be sent in the future.
      1. Click on the Schedule radio button.
      2. Click on the Date and select the date the message needs to go out.
      3. Click on Time to set the time the message will go out.
      4. Click on Confirm to set the message.
    3. Send Now: The message will go out instantly.

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