🔔 Push Notification Guidelines

Push notifications are a great way to stay connected with your users. Follow these best practices to ensure clarity, engagement, and effectiveness:

• Character Limit: Keep the body message to 150 characters for full visibility, and the title limited to 39 characters.

• Media: GIFs are allowed, but they must not exceed 300 KB in file size.

• Title Format: Avoid using emojis in the title to maintain a clean, professional look.

• Scheduling: Set the date and time carefully to ensure notifications go out at optimal times.

📝 Information Required for a Client Request Ticket

To submit a push notification request, please copy and paste the template below into your request to ensure all necessary details are included.

*If the client is multi-lingual, make sure you get the content for both languages*

• English/Spanish/French:
• Title:
• Subject:
• Image or Video/GIF
  • Note your images need to be at least 1024x1024
  • Video/GIF must be under 1MB
• Event Name:
• Event ID:
• Send Date:
• Send Time:

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